For assistance with system login information, website usage, or general information requests, please contact:
For technical support assistance with Loan Center, please contact:
For assistance with pre-submission scenarios and/or program related questions, please contact:
Please send all emails to the scenario desk using this format:
Subject Line: Financing Type (FHA, USDA, VA, FNMA, FHLMC, Jumbo)
Email body: Client Name, AE, Property Type, Program (if known), Family’s Last Name, Question
For more information and/or questions you may have on TRID, please contact:
American Financial Resources, Inc.
11811 N Tatum Blvd, Ste 3031
Phoenix, AZ 85028
For escalations of loan files currently in process, please select the ESCALATION button located in your loan's loan center and complete your escalation request in the window provided.
Send original Final/Trailing docs to:
Indecomm Global Services
Mail Stop - FD-AF-9906
1260 Energy Lane
St. Paul, MN 55108
For information on how to become a lending partner and to find an AE in your area, please contact: